AbOMAdminSupport Mgmt
Support Management
Inbox · assign staff · escalate · close with audit trail
| Reference | Subject | Member | Priority | Status | Last reply | Actions |
|---|---|---|---|---|---|---|
| TCK-2041 | Withdrawal not received | Faiz Rahman | High | In Progress | 10 min ago | |
| TCK-2040 | Reset 2FA — lost device | Liyana Saad | Urgent | Open | 1 hr ago | |
| TCK-2039 | Package upgrade pricing | Hafiz Adnan | Medium | Open | 2 hrs ago | |
| TCK-2038 | USDT wallet address change | Iskandar Daud | High | Escalated | 5 hrs ago | |
| TCK-2037 | Genealogy node missing | Karim Sulaiman | Low | Resolved | Yesterday | |
| TCK-2036 | Sponsor bonus discrepancy | Siti Aminah | Medium | Resolved | 2 days ago | |
| TCK-2035 | Update bank details | Nurul Huda | Low | In Progress | 3 days ago |